Associate Professor, Communication Studies

Email

Preferred: tabitha.hart@sjsu.edu

Telephone

Preferred: +1 (408) 924-5510

Education

Doctor of Philosophy, Communication, University Of Washington
Master of Arts, Communication Studies, California State University Sacramento
Bachelor of Arts, Communication, University of California San Diego

Bio

I have a PhD in Communication, with specialized training in the Ethnography of Communication and speech codes theory. Past research projects include studying intercultural service communication on an online, voice-enabled language learning platform and analyzing the appropriateness and effectiveness of Starbucks’ customer service protocols at cafes in Berlin, Germany. I am interested in research and pedagogy treating cultural communication, service communication, service learning, and civic engagement.