Resources and Support  ›  Facilities and Work Resources

Below is table of frequencies for responses to items under the benchmark "Facilities and Work Resources" which is under the theme "Resources and Support".
 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
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Peer 5
You
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Peer 2
Peer 3
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Peer 5
You
All
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Peer 2
Peer 3
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Peer 5
You
All
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Peer 2
Peer 3
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Peer 5
You
All
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Peer 2
Peer 3
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You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
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Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
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Peer 5
You
All
Peer 1
Peer 2
Peer 3
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Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
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You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
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Q70F
Support for improving teaching
Very satisfied
46
13.5
5111
13.7
7
2.6
40
13.3
87
15.7
69
14.2
53
13.2
20
9.8
2523
11.9
3
1.5
22
13.8
38
14.2
36
14.3
25
12.4
26
18.8
1139
15.6
2
3.3
8
17.4
10
11.4
12
13.5
12
14.6
N/A
N/A
1449
16.7
2
13.3
10
10.5
39
19.6
21
14.4
16
13.6
10
6.9
1586
13.4
1
1.0
10
15.6
22
18.6
24
17.1
13
12.4
10
16.9
1210
11.1
3
3.8
12
12.6
30
14.5
13
9.6
12
12.1
17
11.6
2483
12.7
3
2.0
14
10.1
32
13.3
28
11.2
22
11.4
29
15.0
2620
14.9
4
3.2
26
16.5
55
17.6
41
17.4
31
15.0
30
14.6
4007
14.2
4
2.3
31
12.4
73
16.2
50
13.7
42
14.4
16
11.8
1098
12.3
3
3.0
9
18.0
14
13.7
19
15.7
11
10.1
9
12.9
443
11.5
1
3.2
3
12.5
2
5.1
4
9.5
4
9.3
7
10.8
655
13.0
2
2.9
6
23.1
12
19.1
15
19.0
7
10.6
--
--
Satisfied
117
34.3
12952
34.8
34
12.4
120
40.0
202
36.5
223
45.9
166
41.4
73
36.0
7184
33.8
23
11.7
62
39.0
93
34.8
104
41.4
83
41.3
44
31.9
2780
38.0
7
11.5
21
45.6
39
44.3
43
48.3
28
34.1
N/A
N/A
2988
34.5
4
26.7
37
39.0
70
35.2
76
52.0
55
46.6
57
39.3
3954
33.4
13
13.0
32
50.0
34
28.8
65
46.4
46
43.8
16
27.1
3766
34.5
8
10.1
31
32.6
76
36.7
51
37.8
37
37.4
55
37.7
6784
34.8
17
11.6
61
43.9
96
39.8
109
43.6
76
39.4
62
32.1
6143
34.8
17
13.6
58
36.7
106
33.9
114
48.3
89
43.0
73
35.4
9911
35.1
24
13.9
102
40.8
165
36.7
166
45.5
122
41.8
44
32.6
3017
33.9
10
10.0
18
36.0
37
36.3
57
47.1
44
40.4
23
32.9
1314
34.2
3
9.7
10
41.7
15
38.5
23
54.8
15
34.9
21
32.3
1703
33.7
7
10.1
8
30.8
22
34.9
34
43.0
29
43.9
--
--
Neither satisfied nor dissatisfied
103
30.2
10364
27.8
99
36.3
71
23.7
157
28.3
116
23.9
116
28.9
60
29.6
6503
30.6
78
39.6
39
24.5
90
33.7
71
28.3
59
29.4
43
31.2
1985
27.1
18
29.5
9
19.6
20
22.7
21
23.6
29
35.4
N/A
N/A
1876
21.6
3
20.0
23
24.2
47
23.6
24
16.4
28
23.7
49
33.8
3642
30.8
42
42.0
11
17.2
44
37.3
32
22.9
31
29.5
13
22.0
3223
29.6
31
39.2
27
28.4
62
29.9
42
31.1
30
30.3
44
30.1
5805
29.8
62
42.5
34
24.5
70
29.1
70
28.0
66
34.2
59
30.6
4539
25.7
36
28.8
36
22.8
87
27.8
46
19.5
50
24.1
65
31.6
7826
27.7
65
37.6
59
23.6
128
28.4
92
25.2
89
30.5
38
28.1
2512
28.2
34
34.0
12
24.0
29
28.4
24
19.8
27
24.8
17
24.3
1130
29.4
16
51.6
7
29.2
13
33.3
8
19.1
11
25.6
21
32.3
1382
27.4
18
26.1
5
19.2
16
25.4
16
20.2
16
24.2
--
--
Dissatisfied
51
15.0
4436
11.9
58
21.2
42
14.0
51
9.2
33
6.8
39
9.7
31
15.3
2614
12.3
36
18.3
18
11.3
19
7.1
21
8.4
18
9.0
20
14.5
812
11.1
19
31.1
5
10.9
9
10.2
4
4.5
10
12.2
N/A
N/A
1010
11.7
3
20.0
19
20.0
23
11.6
8
5.5
11
9.3
14
9.7
1261
10.7
14
14.0
5
7.8
8
6.8
6
4.3
6
5.7
16
27.1
1481
13.6
17
21.5
13
13.7
17
8.2
17
12.6
13
13.1
18
12.3
2178
11.2
26
17.8
17
12.2
19
7.9
20
8.0
16
8.3
32
16.6
2237
12.7
31
24.8
24
15.2
32
10.2
13
5.5
23
11.1
26
12.6
3296
11.7
37
21.4
36
14.4
40
8.9
24
6.6
23
7.9
25
18.5
1121
12.6
21
21.0
6
12.0
10
9.8
9
7.4
16
14.7
16
22.9
477
12.4
5
16.1
2
8.3
4
10.3
5
11.9
5
11.6
9
13.8
644
12.8
16
23.2
4
15.4
6
9.5
4
5.1
11
16.7
--
--
Very dissatisfied
11
3.2
2064
5.5
53
19.4
16
5.3
29
5.2
23
4.7
17
4.2
6
3.0
1295
6.1
43
21.8
10
6.3
14
5.2
12
4.8
13
6.5
5
3.6
322
4.4
9
14.8
2
4.3
5
5.7
5
5.6
2
2.4
N/A
N/A
447
5.2
1
6.7
4
4.2
10
5.0
6
4.1
2
1.7
4
2.8
622
5.3
24
24.0
3
4.7
3
2.5
8
5.7
7
6.7
2
3.4
729
6.7
13
16.5
7
7.4
11
5.3
5
3.7
6
6.1
6
4.1
1123
5.8
27
18.5
10
7.2
14
5.8
15
6.0
8
4.2
4
2.1
930
5.3
26
20.8
6
3.8
15
4.8
8
3.4
9
4.3
6
2.9
1419
5.0
32
18.5
12
4.8
19
4.2
16
4.4
7
2.4
5
3.7
640
7.2
21
21.0
4
8.0
9
8.8
7
5.8
10
9.2
3
4.3
257
6.7
4
12.9
2
8.3
2
5.1
1
2.4
7
16.3
2
3.1
383
7.6
17
24.6
2
7.7
7
11.1
6
7.6
3
4.5
--
--
Decline to answer
3
0.9
212
0.6
0
0
2
0.7
4
0.7
4
0.8
1
0.2
3
1.5
124
0.6
0
0
1
0.6
3
1.1
3
1.2
0
0
0
0
37
0.5
0
0
0
0
1
1.1
0
0
0
0
N/A
N/A
51
0.6
0
0
1
1.1
0
0
1
0.7
1
0.8
3
2.1
59
0.5
0
0
0
0
0
0
2
1.4
0
0
0
0
70
0.6
0
0
1
1.1
3
1.4
2
1.5
0
0
1
0.7
107
0.6
0
0
1
0.7
0
0
2
0.8
0
0
2
1.0
103
0.6
0
0
1
0.6
4
1.3
2
0.8
1
0.5
0
0
143
0.5
0
0
2
0.8
2
0.4
3
0.8
1
0.3
3
2.2
67
0.8
0
0
0
0
2
2.0
1
0.8
0
0
1
1.4
21
0.6
0
0
0
0
2
5.1
0
0
0
0
2
3.1
46
0.9
0
0
0
0
0
0
1
1.3
0
0
--
--
Not applicable
10
2.9
2084
5.6
22
8.1
9
3.0
24
4.3
18
3.7
9
2.2
10
4.9
1000
4.7
14
7.1
7
4.4
10
3.8
4
1.6
3
1.5
0
0
240
3.3
6
9.8
1
2.2
4
4.5
4
4.5
1
1.2
N/A
N/A
844
9.7
2
13.3
1
1.1
10
5.0
10
6.8
5
4.2
8
5.5
703
5.9
6
6.0
3
4.7
7
5.9
3
2.1
2
1.9
2
3.4
423
3.9
7
8.9
4
4.2
8
3.9
5
3.7
1
1.0
5
3.4
1020
5.2
11
7.5
2
1.4
10
4.2
6
2.4
5
2.6
5
2.6
1060
6.0
11
8.8
7
4.4
14
4.5
12
5.1
4
1.9
6
2.9
1642
5.8
11
6.4
8
3.2
23
5.1
14
3.8
8
2.7
4
3.0
437
4.9
11
11.0
1
2.0
1
1.0
4
3.3
1
0.9
1
1.4
203
5.3
2
6.5
0
0
1
2.6
1
2.4
1
2.3
3
4.6
234
4.6
9
13.0
1
3.9
0
0
3
3.8
0
0
Q90A
Office
Very satisfied
44
13.4
9811
26.6
37
13.7
90
30.1
128
23.4
127
26.5
104
26.5
24
12.4
5544
26.3
26
13.3
47
29.6
57
21.5
70
28.1
57
28.5
20
14.8
1851
25.7
9
14.8
14
30.4
17
19.3
22
25.9
17
21.5
N/A
N/A
2416
28.3
2
13.3
29
30.9
54
27.7
35
24.1
30
26.3
17
12.3
3471
29.6
11
11.2
23
35.9
33
28.0
46
33.1
28
26.9
7
12.3
2563
23.7
14
17.7
25
26.3
44
21.7
29
21.6
30
30.3
22
15.4
5122
26.6
22
15.3
36
26.1
59
24.8
64
26.0
42
22.1
22
12.0
4677
26.8
15
12.0
54
34.2
69
22.3
63
27.0
62
30.7
28
13.9
7699
27.5
18
10.5
71
28.5
111
24.9
93
25.8
80
27.8
16
12.6
2097
23.9
19
19.2
19
38.0
17
17.0
34
28.6
24
22.9
9
13.8
786
20.7
5
16.7
7
29.2
4
10.5
11
26.2
4
9.5
7
11.3
1311
26.4
14
20.3
12
46.1
13
21.0
23
29.9
20
31.8
--
--
Satisfied
127
38.6
16733
45.5
98
36.2
150
50.2
232
42.3
221
46.1
188
47.8
80
41.2
9727
46.2
67
34.4
77
48.4
111
41.9
105
42.2
94
47.0
47
34.8
3286
45.6
25
41.0
22
47.8
33
37.5
37
43.5
40
50.6
N/A
N/A
3720
43.5
6
40.0
51
54.3
88
45.1
79
54.5
54
47.4
64
46.4
5325
45.4
39
39.8
27
42.2
48
40.7
60
43.2
48
46.1
16
28.1
5065
46.9
25
31.6
49
51.6
90
44.3
60
44.8
45
45.5
54
37.8
8932
46.3
50
34.7
69
50.0
97
40.8
121
49.2
91
47.9
73
39.7
7768
44.5
48
38.4
80
50.6
135
43.5
100
42.9
96
47.5
72
35.6
12693
45.4
63
36.6
132
53.0
181
40.6
170
47.2
138
47.9
55
43.3
4007
45.7
35
35.4
18
36.0
51
51.0
51
42.9
50
47.6
25
38.5
1793
47.3
12
40.0
10
41.7
18
47.4
21
50.0
22
52.4
30
48.4
2214
44.5
23
33.3
8
30.8
33
53.2
30
39.0
28
44.4
--
--
Neither satisfied nor dissatisfied
49
14.9
4740
12.9
47
17.3
27
9.0
85
15.5
70
14.6
44
11.2
24
12.4
2781
13.2
36
18.5
15
9.4
46
17.4
39
15.7
22
11.0
25
18.5
944
13.1
10
16.4
6
13.0
14
15.9
17
20.0
11
13.9
N/A
N/A
1015
11.9
1
6.7
6
6.4
25
12.8
14
9.7
11
9.7
15
10.9
1431
12.2
21
21.4
6
9.4
15
12.7
17
12.2
15
14.4
10
17.5
1517
14.0
10
12.7
9
9.5
36
17.7
23
17.2
8
8.1
23
16.1
2513
13.0
28
19.4
15
10.9
39
16.4
34
13.8
30
15.8
25
13.6
2210
12.7
18
14.4
12
7.6
46
14.8
36
15.4
14
6.9
29
14.4
3442
12.3
36
20.9
20
8.0
68
15.2
49
13.6
30
10.4
20
15.8
1282
14.6
11
11.1
7
14.0
16
16.0
21
17.6
14
13.3
8
12.3
613
16.2
4
13.3
4
16.7
5
13.2
6
14.3
6
14.3
12
19.4
669
13.5
7
10.1
3
11.5
11
17.7
15
19.5
8
12.7
--
--
Dissatisfied
69
21.0
3699
10.1
59
21.8
21
7.0
76
13.9
41
8.6
35
8.9
39
20.1
2010
9.6
44
22.6
15
9.4
38
14.3
24
9.6
16
8.0
30
22.2
773
10.7
10
16.4
2
4.3
16
18.2
7
8.2
6
7.6
N/A
N/A
916
10.7
5
33.3
4
4.3
22
11.3
10
6.9
13
11.4
24
17.4
1022
8.7
13
13.3
6
9.4
19
16.1
11
7.9
8
7.7
15
26.3
1102
10.2
25
31.6
9
9.5
24
11.8
14
10.4
10
10.1
31
21.7
1842
9.6
30
20.8
11
8.0
33
13.9
20
8.1
18
9.5
38
20.6
1838
10.5
29
23.2
8
5.1
43
13.9
21
9.0
17
8.4
49
24.3
2825
10.1
38
22.1
17
6.8
65
14.6
35
9.7
26
9.0
20
15.8
859
9.8
21
21.2
4
8.0
10
10.0
6
5.0
9
8.6
14
21.5
387
10.2
5
16.7
2
8.3
6
15.8
2
4.8
6
14.3
6
9.7
472
9.5
16
23.2
2
7.7
4
6.5
4
5.2
3
4.8
--
--
Very dissatisfied
34
10.3
1630
4.4
28
10.3
10
3.3
27
4.9
14
2.9
20
5.1
23
11.9
922
4.4
20
10.3
4
2.5
13
4.9
7
2.8
10
5.0
11
8.2
327
4.5
7
11.5
2
4.3
8
9.1
2
2.4
5
6.3
N/A
N/A
381
4.5
1
6.7
4
4.3
6
3.1
5
3.5
5
4.4
15
10.9
429
3.7
12
12.2
2
3.1
3
2.5
3
2.2
5
4.8
8
14.0
513
4.8
5
6.3
2
2.1
9
4.4
5
3.7
5
5.0
13
9.1
790
4.1
13
9.0
7
5.1
10
4.2
5
2.0
7
3.7
20
10.9
834
4.8
14
11.2
3
1.9
17
5.5
9
3.9
13
6.4
21
10.4
1156
4.1
15
8.7
8
3.2
21
4.7
10
2.8
13
4.5
13
10.2
467
5.3
13
13.1
2
4.0
6
6.0
4
3.4
7
6.7
8
12.3
194
5.1
4
13.3
1
4.2
5
13.2
1
2.4
4
9.5
5
8.1
273
5.5
9
13.0
1
3.9
1
1.6
3
3.9
3
4.8
--
--
Decline to answer
2
0.6
65
0.2
0
0
0
0
0
0
3
0.6
0
0
2
1.0
33
0.2
0
0
0
0
0
0
3
1.2
0
0
0
0
15
0.2
0
0
0
0
0
0
0
0
0
0
N/A
N/A
17
0.2
0
0
0
0
0
0
0
0
0
0
2
1.4
21
0.2
0
0
0
0
0
0
1
0.7
0
0
0
0
17
0.2
0
0
0
0
0
0
2
1.5
0
0
0
0
37
0.2
0
0
0
0
0
0
2
0.8
0
0
2
1.1
27
0.1
0
0
0
0
0
0
1
0.4
0
0
1
0.5
47
0.2
0
0
0
0
0
0
1
0.3
0
0
1
0.8
17
0.2
0
0
0
0
0
0
2
1.7
0
0
0
0
7
0.2
0
0
0
0
0
0
1
2.4
0
0
1
1.6
10
0.2
0
0
0
0
0
0
1
1.3
0
0
--
--
Not applicable
4
1.2
132
0.4
2
0.7
1
0.3
0
0
3
0.6
2
0.5
2
1.0
35
0.2
2
1.0
1
0.6
0
0
1
0.4
1
0.5
2
1.5
16
0.2
0
0
0
0
0
0
0
0
0
0
N/A
N/A
81
0.9
0
0
0
0
0
0
2
1.4
1
0.9
1
0.7
19
0.2
2
2.0
0
0
0
0
1
0.7
0
0
1
1.8
26
0.2
0
0
1
1.1
0
0
1
0.8
1
1.0
0
0
42
0.2
1
0.7
0
0
0
0
0
0
2
1.1
4
2.2
90
0.5
1
0.8
1
0.6
0
0
3
1.3
0
0
2
1.0
100
0.4
2
1.2
1
0.4
0
0
2
0.6
1
0.3
2
1.6
32
0.4
0
0
0
0
0
0
1
0.8
1
0.9
1
1.5
9
0.2
0
0
0
0
0
0
0
0
0
0
1
1.6
23
0.5
0
0
0
0
0
0
1
1.3
1
1.6
Q90B
Laboratory, research, studio space
Very satisfied
17
5.2
3617
9.8
17
6.3
31
10.4
61
11.1
41
8.6
33
8.4
10
5.2
2127
10.1
12
6.2
20
12.6
29
10.9
24
9.6
17
8.5
7
5.2
733
10.2
4
6.6
6
13.0
12
13.6
9
10.6
7
8.9
N/A
N/A
757
8.9
1
6.7
5
5.3
20
10.3
8
5.5
9
7.9
6
4.3
1408
12.0
8
8.2
11
17.2
16
13.6
17
12.2
11
10.6
4
7.0
861
8.0
4
5.1
10
10.5
18
8.9
9
6.7
7
7.1
9
6.3
2133
11.1
11
7.6
16
11.6
30
12.6
25
10.2
20
10.5
8
4.3
1476
8.5
6
4.8
15
9.5
31
10.0
16
6.9
13
6.4
12
5.9
2774
9.9
10
5.8
25
10.0
52
11.7
28
7.8
26
9.0
5
3.9
833
9.5
7
7.1
6
12.0
9
9.0
13
10.9
7
6.7
3
4.6
359
9.5
2
6.7
3
12.5
1
2.6
4
9.5
2
4.8
2
3.2
474
9.5
5
7.2
3
11.5
8
12.9
9
11.7
5
7.9
--
--
Satisfied
50
15.2
9233
25.1
48
17.7
85
28.4
129
23.5
136
28.4
114
29.0
31
16.0
5459
25.9
32
16.4
48
30.2
62
23.4
74
29.7
67
33.5
19
14.1
1930
26.8
13
21.3
15
32.6
23
26.1
25
29.4
21
26.6
N/A
N/A
1844
21.6
3
20.0
22
23.4
44
22.6
37
25.5
26
22.8
24
17.4
3228
27.6
21
21.4
21
32.8
31
26.3
44
31.6
33
31.7
7
12.3
2546
23.6
9
11.4
26
27.4
42
20.7
35
26.1
33
33.3
28
19.6
5411
28.1
31
21.5
45
32.6
53
22.3
79
32.1
55
28.9
22
12.0
3806
21.8
17
13.6
39
24.7
76
24.5
57
24.5
59
29.2
30
14.8
7000
25.0
30
17.4
67
26.9
102
22.9
106
29.4
86
29.9
20
15.8
2224
25.4
18
18.2
18
36.0
27
27.0
30
25.2
28
26.7
11
16.9
1108
29.2
9
30.0
10
41.7
15
39.5
12
28.6
14
33.3
9
14.5
1116
22.4
9
13.0
8
30.8
12
19.4
18
23.4
14
22.2
--
--
Neither satisfied nor dissatisfied
46
14.0
5146
14.0
40
14.8
32
10.7
88
16.1
65
13.6
51
13.0
26
13.4
3094
14.7
31
15.9
20
12.6
43
16.2
36
14.5
22
11.0
20
14.8
1048
14.5
8
13.1
4
8.7
13
14.8
10
11.8
17
21.5
N/A
N/A
1004
11.8
1
6.7
8
8.5
32
16.4
19
13.1
12
10.5
17
12.3
1632
13.9
17
17.4
8
12.5
20
16.9
20
14.4
13
12.5
8
14.0
1653
15.3
13
16.5
12
12.6
32
15.8
19
14.2
10
10.1
23
16.1
2883
14.9
25
17.4
15
10.9
40
16.8
37
15.0
25
13.2
22
12.0
2250
12.9
15
12.0
16
10.1
48
15.5
28
12.0
26
12.9
31
15.3
3696
13.2
25
14.5
28
11.2
61
13.7
49
13.6
34
11.8
15
11.8
1434
16.4
15
15.2
4
8.0
26
26.0
16
13.4
17
16.2
8
12.3
711
18.8
7
23.3
2
8.3
10
26.3
7
16.7
6
14.3
7
11.3
723
14.5
8
11.6
2
7.7
16
25.8
9
11.7
11
17.5
--
--
Dissatisfied
63
19.1
4428
12.0
46
17.0
30
10.0
69
12.6
40
8.3
50
12.7
31
16.0
2546
12.1
30
15.4
10
6.3
28
10.6
18
7.2
27
13.5
32
23.7
1071
14.8
13
21.3
9
19.6
14
15.9
11
12.9
12
15.2
N/A
N/A
811
9.5
3
20.0
11
11.7
27
13.8
11
7.6
11
9.7
22
15.9
1300
11.1
16
16.3
4
6.2
9
7.6
5
3.6
13
12.5
9
15.8
1379
12.8
12
15.2
6
6.3
27
13.3
14
10.4
14
14.1
20
14.0
2285
11.8
28
19.4
15
10.9
29
12.2
20
8.1
32
16.8
42
22.8
2135
12.2
18
14.4
15
9.5
40
12.9
20
8.6
18
8.9
36
17.8
3279
11.7
29
16.9
27
10.8
61
13.7
31
8.6
33
11.5
27
21.3
1142
13.0
17
17.2
3
6.0
8
8.0
9
7.6
17
16.2
16
24.6
493
13.0
3
10.0
2
8.3
2
5.3
4
9.5
9
21.4
11
17.7
649
13.1
14
20.3
1
3.9
6
9.7
5
6.5
8
12.7
--
--
Very dissatisfied
53
16.1
2313
6.3
37
13.7
15
5.0
31
5.7
22
4.6
31
7.9
31
16.0
1456
6.9
31
15.9
7
4.4
17
6.4
14
5.6
19
9.5
22
16.3
557
7.7
6
9.8
3
6.5
8
9.1
4
4.7
5
6.3
N/A
N/A
300
3.5
0
0
5
5.3
6
3.1
4
2.8
7
6.1
18
13.0
697
6.0
14
14.3
5
7.8
5
4.2
6
4.3
7
6.7
14
24.6
808
7.5
13
16.5
2
2.1
11
5.4
9
6.7
12
12.1
26
18.2
1237
6.4
15
10.4
11
8.0
16
6.7
9
3.7
18
9.5
27
14.7
1067
6.1
22
17.6
3
1.9
15
4.8
13
5.6
13
6.4
34
16.8
1659
5.9
22
12.8
11
4.4
23
5.2
18
5.0
22
7.6
19
15.0
646
7.4
15
15.2
4
8.0
7
7.0
4
3.4
9
8.6
8
12.3
272
7.2
2
6.7
2
8.3
3
7.9
2
4.8
3
7.1
11
17.7
374
7.5
13
18.8
2
7.7
4
6.5
2
2.6
6
9.5
--
--
Decline to answer
5
1.5
162
0.4
0
0
2
0.7
2
0.4
5
1.0
2
0.5
3
1.6
96
0.5
0
0
0
0
1
0.4
4
1.6
1
0.5
2
1.5
34
0.5
0
0
1
2.2
0
0
0
0
0
0
N/A
N/A
32
0.4
0
0
1
1.1
1
0.5
1
0.7
1
0.9
1
0.7
51
0.4
0
0
0
0
0
0
1
0.7
1
1.0
3
5.3
50
0.5
0
0
0
0
1
0.5
3
2.2
0
0
2
1.4
98
0.5
0
0
1
0.7
0
0
3
1.2
1
0.5
3
1.6
63
0.4
0
0
1
0.6
2
0.7
2
0.9
1
0.5
2
1.0
114
0.4
0
0
2
0.8
2
0.5
2
0.6
2
0.7
3
2.4
45
0.5
0
0
0
0
0
0
3
2.5
0
0
2
3.1
17
0.5
0
0
0
0
0
0
1
2.4
0
0
1
1.6
28
0.6
0
0
0
0
0
0
2
2.6
0
0
--
--
Not applicable
95
28.9
11911
32.4
83
30.6
104
34.8
168
30.7
170
35.5
112
28.5
62
32.0
6274
29.8
59
30.3
54
34.0
85
32.1
79
31.7
47
23.5
33
24.4
1839
25.5
17
27.9
8
17.4
18
20.4
26
30.6
17
21.5
N/A
N/A
3798
44.4
7
46.7
42
44.7
65
33.3
65
44.8
48
42.1
50
36.2
3402
29.0
22
22.4
15
23.4
37
31.4
46
33.1
26
25.0
12
21.1
3506
32.5
28
35.4
39
41.0
72
35.5
45
33.6
23
23.2
35
24.5
5231
27.1
34
23.6
35
25.4
70
29.4
73
29.7
39
20.5
60
32.6
6647
38.1
47
37.6
69
43.7
98
31.6
97
41.6
72
35.6
57
28.2
9440
33.8
56
32.6
89
35.7
145
32.5
126
35.0
85
29.5
38
29.9
2437
27.8
27
27.3
15
30.0
23
23.0
44
37.0
27
25.7
17
26.1
829
21.9
7
23.3
5
20.8
7
18.4
12
28.6
8
19.1
21
33.9
1608
32.3
20
29.0
10
38.5
16
25.8
32
41.6
19
30.2
Q90C
Equipment
Very satisfied
17
5.2
4865
13.2
15
5.5
39
13.0
67
12.2
64
13.4
59
15.0
9
4.6
2435
11.6
10
5.1
25
15.7
36
13.6
27
10.8
24
12.0
8
5.9
993
13.8
5
8.2
5
10.9
9
10.2
16
18.8
6
7.6
N/A
N/A
1437
16.8
0
0
9
9.6
22
11.3
21
14.5
29
25.4
7
5.1
1604
13.7
3
3.1
10
15.6
22
18.6
19
13.7
14
13.5
2
3.5
1086
10.1
6
7.6
15
15.8
21
10.3
13
9.7
11
11.1
7
4.9
2629
13.6
10
6.9
16
11.6
29
12.2
26
10.6
24
12.6
10
5.4
2226
12.8
5
4.0
23
14.6
38
12.3
38
16.3
35
17.3
10
5.0
3720
13.3
5
2.9
30
12.1
55
12.3
41
11.4
45
15.6
7
5.5
1133
12.9
10
10.1
9
18.0
12
12.0
23
19.3
14
13.3
4
6.2
454
12.0
4
13.3
3
12.5
3
7.9
6
14.3
0
0
3
4.8
679
13.7
6
8.7
6
23.1
9
14.5
17
22.1
14
22.2
--
--
Satisfied
113
34.4
15173
41.2
36
13.3
145
48.5
249
45.4
235
49.1
180
45.8
67
34.5
8267
39.3
23
11.8
72
45.3
101
38.1
111
44.6
91
45.5
46
34.1
2983
41.4
8
13.1
21
45.6
47
53.4
43
50.6
33
41.8
N/A
N/A
3923
45.9
5
33.3
52
55.3
101
51.8
81
55.9
56
49.1
56
40.6
4605
39.3
10
10.2
31
48.4
43
36.4
65
46.8
42
40.4
11
19.3
4350
40.3
11
13.9
41
43.2
87
42.9
58
43.3
49
49.5
55
38.5
8086
41.9
19
13.2
59
42.8
109
45.8
130
52.9
88
46.3
58
31.5
7059
40.5
17
13.6
83
52.5
140
45.2
105
45.1
91
45.0
66
32.7
11695
41.8
26
15.1
122
49.0
199
44.6
181
50.3
139
48.3
47
37.0
3453
39.4
10
10.1
23
46.0
49
49.0
54
45.4
41
39.0
22
33.9
1466
38.7
5
16.7
9
37.5
19
50.0
19
45.2
14
33.3
25
40.3
1987
40.0
5
7.2
14
53.9
30
48.4
35
45.5
27
42.9
--
--
Neither satisfied nor dissatisfied
66
20.1
7136
19.4
68
25.1
57
19.1
100
18.2
80
16.7
74
18.8
37
19.1
4347
20.6
51
26.1
33
20.8
60
22.6
52
20.9
38
19.0
29
21.5
1376
19.1
16
26.2
9
19.6
11
12.5
12
14.1
23
29.1
N/A
N/A
1413
16.5
1
6.7
15
16.0
29
14.9
16
11.0
13
11.4
26
18.8
2373
20.2
28
28.6
11
17.2
30
25.4
27
19.4
20
19.2
11
19.3
2204
20.4
20
25.3
22
23.2
41
20.2
27
20.1
19
19.2
24
16.8
3838
19.9
46
31.9
26
18.8
49
20.6
43
17.5
37
19.5
42
22.8
3282
18.8
20
16.0
31
19.6
51
16.4
37
15.9
37
18.3
44
21.8
5328
19.1
48
27.9
48
19.3
85
19.1
61
16.9
49
17.0
22
17.3
1785
20.4
20
20.2
9
18.0
14
14.0
19
16.0
25
23.8
15
23.1
834
22.0
10
33.3
7
29.2
5
13.2
7
16.7
13
30.9
7
11.3
951
19.1
10
14.5
2
7.7
9
14.5
12
15.6
12
19.1
--
--
Dissatisfied
72
21.9
5423
14.7
77
28.4
35
11.7
80
14.6
57
11.9
52
13.2
45
23.2
3316
15.8
58
29.7
15
9.4
36
13.6
28
11.2
31
15.5
27
20.0
1060
14.7
16
26.2
8
17.4
12
13.6
11
12.9
9
11.4
N/A
N/A
1047
12.2
3
20.0
12
12.8
32
16.4
18
12.4
12
10.5
25
18.1
1709
14.6
33
33.7
6
9.4
15
12.7
14
10.1
17
16.4
20
35.1
1765
16.3
16
20.2
9
9.5
26
12.8
16
11.9
14
14.1
31
21.7
2672
13.9
38
26.4
22
15.9
28
11.8
29
11.8
27
14.2
40
21.7
2736
15.7
39
31.2
13
8.2
52
16.8
28
12.0
25
12.4
43
21.3
4061
14.5
50
29.1
30
12.1
64
14.3
45
12.5
38
13.2
29
22.8
1348
15.4
27
27.3
5
10.0
16
16.0
12
10.1
14
13.3
14
21.5
571
15.1
5
16.7
2
8.3
8
21.1
5
11.9
8
19.1
15
24.2
777
15.6
22
31.9
3
11.5
8
12.9
7
9.1
6
9.5
--
--
Very dissatisfied
32
9.7
1894
5.2
57
21.0
9
3.0
23
4.2
10
2.1
17
4.3
18
9.3
1262
6.0
42
21.5
4
2.5
11
4.2
7
2.8
9
4.5
14
10.4
382
5.3
14
22.9
2
4.3
5
5.7
1
1.2
5
6.3
N/A
N/A
250
2.9
1
6.7
3
3.2
7
3.6
2
1.4
3
2.6
10
7.2
617
5.3
18
18.4
2
3.1
2
1.7
0
0
5
4.8
9
15.8
685
6.3
21
26.6
2
2.1
10
4.9
7
5.2
5
5.0
16
11.2
1003
5.2
24
16.7
7
5.1
10
4.2
3
1.2
8
4.2
16
8.7
880
5.0
33
26.4
2
1.3
13
4.2
7
3.0
9
4.5
19
9.4
1332
4.8
31
18.0
7
2.8
18
4.0
9
2.5
9
3.1
13
10.2
555
6.3
26
26.3
2
4.0
5
5.0
1
0.8
8
7.6
5
7.7
233
6.2
5
16.7
1
4.2
3
7.9
0
0
5
11.9
8
12.9
322
6.5
21
30.4
1
3.9
2
3.2
1
1.3
3
4.8
--
--
Decline to answer
1
0.3
103
0.3
1
0.4
2
0.7
0
0
3
0.6
0
0
1
0.5
64
0.3
0
0
0
0
0
0
3
1.2
0
0
0
0
23
0.3
0
0
0
0
0
0
0
0
0
0
N/A
N/A
16
0.2
1
6.7
2
2.1
0
0
0
0
0
0
0
0
36
0.3
0
0
0
0
0
0
1
0.7
0
0
1
1.8
32
0.3
0
0
0
0
0
0
2
1.5
0
0
0
0
59
0.3
0
0
1
0.7
0
0
2
0.8
0
0
1
0.5
43
0.2
1
0.8
1
0.6
0
0
1
0.4
0
0
1
0.5
74
0.3
1
0.6
1
0.4
0
0
1
0.3
0
0
0
0
27
0.3
0
0
1
2.0
0
0
2
1.7
0
0
0
0
13
0.3
0
0
1
4.2
0
0
1
2.4
0
0
0
0
14
0.3
0
0
0
0
0
0
1
1.3
0
0
--
--
Not applicable
28
8.5
2216
6.0
17
6.3
12
4.0
29
5.3
30
6.3
11
2.8
17
8.8
1361
6.5
11
5.6
10
6.3
21
7.9
21
8.4
7
3.5
11
8.2
395
5.5
2
3.3
1
2.2
4
4.5
2
2.4
3
3.8
N/A
N/A
460
5.4
4
26.7
1
1.1
4
2.0
7
4.8
1
0.9
14
10.1
774
6.6
6
6.1
4
6.2
6
5.1
13
9.3
6
5.8
3
5.3
681
6.3
5
6.3
6
6.3
18
8.9
11
8.2
1
1.0
10
7.0
991
5.1
7
4.9
7
5.1
13
5.5
13
5.3
6
3.2
17
9.2
1218
7.0
10
8.0
5
3.2
16
5.2
17
7.3
5
2.5
19
9.4
1752
6.3
11
6.4
11
4.4
25
5.6
22
6.1
8
2.8
9
7.1
460
5.2
6
6.1
1
2.0
4
4.0
8
6.7
3
2.9
5
7.7
218
5.8
1
3.3
1
4.2
0
0
4
9.5
2
4.8
4
6.5
242
4.9
5
7.2
0
0
4
6.5
4
5.2
1
1.6
Q90D
Classrooms
Very satisfied
13
4.0
4464
12.1
7
2.6
49
16.4
66
12.0
56
11.7
61
15.5
8
4.1
2351
11.2
5
2.6
28
17.6
28
10.6
32
12.8
29
14.5
5
3.7
850
11.8
2
3.3
9
19.6
9
10.2
10
11.8
9
11.4
N/A
N/A
1263
14.8
0
0
12
12.8
29
14.9
14
9.7
23
20.2
5
3.6
1504
12.8
1
1.0
11
17.2
14
11.9
20
14.4
10
9.6
3
5.3
1071
9.9
3
3.8
18
18.9
26
12.8
15
11.2
20
20.2
7
4.9
2462
12.8
4
2.8
21
15.2
30
12.6
33
13.4
20
10.5
6
3.3
1994
11.4
3
2.4
28
17.7
36
11.6
23
9.9
41
20.3
7
3.5
3294
11.8
4
2.3
38
15.3
54
12.1
35
9.7
47
16.3
6
4.7
1161
13.2
3
3.0
11
22.0
12
12.0
21
17.6
14
13.3
5
7.7
507
13.4
1
3.3
4
16.7
5
13.2
10
23.8
2
4.8
1
1.6
654
13.2
2
2.9
7
26.9
7
11.3
11
14.3
12
19.1
--
--
Satisfied
104
31.6
15098
41.0
41
15.1
130
43.5
235
42.9
198
41.3
177
45.0
67
34.5
8578
40.8
28
14.4
68
42.8
113
42.6
100
40.2
88
44.0
37
27.4
2955
41.0
8
13.1
16
34.8
37
42.0
35
41.2
36
45.6
N/A
N/A
3565
41.7
5
33.3
46
48.9
85
43.6
63
43.5
53
46.5
53
38.4
4824
41.2
13
13.3
34
53.1
52
44.1
53
38.1
47
45.2
14
24.6
4402
40.8
13
16.5
33
34.7
86
42.4
56
41.8
41
41.4
50
35.0
8289
43.0
24
16.7
55
39.9
117
49.2
103
41.9
87
45.8
54
29.4
6786
38.9
17
13.6
73
46.2
118
38.1
95
40.8
89
44.1
59
29.2
11332
40.5
20
11.6
108
43.4
184
41.3
149
41.4
124
43.1
45
35.4
3737
42.6
21
21.2
22
44.0
50
50.0
49
41.2
53
50.5
20
30.8
1663
43.9
3
10.0
8
33.3
20
52.6
15
35.7
23
54.8
25
40.3
2074
41.7
18
26.1
14
53.9
30
48.4
34
44.2
30
47.6
--
--
Neither satisfied nor dissatisfied
60
18.2
6544
17.8
38
14.0
50
16.7
87
15.9
87
18.2
64
16.3
32
16.5
3879
18.4
28
14.4
25
15.7
40
15.1
48
19.3
31
15.5
28
20.7
1339
18.6
8
13.1
8
17.4
15
17.1
17
20.0
16
20.2
N/A
N/A
1326
15.5
2
13.3
17
18.1
32
16.4
22
15.2
17
14.9
22
15.9
2184
18.6
19
19.4
7
10.9
20
16.9
27
19.4
20
19.2
9
15.8
1922
17.8
10
12.7
18
18.9
29
14.3
24
17.9
12
12.1
28
19.6
3503
18.2
22
15.3
27
19.6
34
14.3
55
22.4
32
16.8
32
17.4
3024
17.3
14
11.2
22
13.9
53
17.1
32
13.7
32
15.8
38
18.8
4910
17.6
27
15.7
41
16.5
70
15.7
67
18.6
49
17.0
22
17.3
1609
18.4
11
11.1
9
18.0
16
16.0
20
16.8
15
14.3
12
18.5
748
19.7
4
13.3
5
20.8
5
13.2
6
14.3
6
14.3
10
16.1
861
17.3
7
10.1
4
15.4
11
17.7
14
18.2
9
14.3
--
--
Dissatisfied
102
31.0
7186
19.5
106
39.1
51
17.1
116
21.2
106
22.1
56
14.2
58
29.9
4349
20.7
75
38.5
27
17.0
61
23.0
54
21.7
34
17.0
44
32.6
1445
20.0
26
42.6
11
23.9
18
20.4
21
24.7
12
15.2
N/A
N/A
1392
16.3
5
33.3
13
13.8
37
19.0
31
21.4
10
8.8
39
28.3
2239
19.1
38
38.8
6
9.4
22
18.6
31
22.3
16
15.4
20
35.1
2337
21.6
30
38.0
21
22.1
43
21.2
28
20.9
18
18.2
39
27.3
3411
17.7
55
38.2
25
18.1
42
17.6
42
17.1
34
17.9
62
33.7
3749
21.5
51
40.8
26
16.5
74
23.9
64
27.5
22
10.9
69
34.2
5737
20.5
75
43.6
45
18.1
100
22.4
84
23.3
45
15.6
33
26.0
1432
16.4
31
31.3
6
12.0
16
16.0
22
18.5
11
10.5
18
27.7
536
14.2
14
46.7
5
20.8
4
10.5
9
21.4
5
11.9
15
24.2
896
18.0
17
24.6
1
3.9
12
19.4
13
16.9
6
9.5
--
--
Very dissatisfied
42
12.8
2399
6.5
74
27.3
11
3.7
26
4.7
20
4.2
26
6.6
25
12.9
1545
7.3
56
28.7
7
4.4
15
5.7
11
4.4
15
7.5
17
12.6
466
6.5
16
26.2
1
2.2
5
5.7
2
2.4
5
6.3
N/A
N/A
388
4.5
2
13.3
3
3.2
6
3.1
7
4.8
6
5.3
17
12.3
755
6.4
26
26.5
4
6.2
8
6.8
6
4.3
7
6.7
9
15.8
827
7.7
21
26.6
3
3.2
9
4.4
6
4.5
8
8.1
19
13.3
1137
5.9
37
25.7
8
5.8
13
5.5
9
3.7
11
5.8
22
12.0
1252
7.2
37
29.6
3
1.9
13
4.2
11
4.7
15
7.4
25
12.4
1822
6.5
44
25.6
10
4.0
21
4.7
17
4.7
15
5.2
17
13.4
571
6.5
30
30.3
1
2.0
5
5.0
3
2.5
11
10.5
8
12.3
206
5.4
7
23.3
1
4.2
3
7.9
1
2.4
5
11.9
9
14.5
365
7.3
23
33.3
0
0
2
3.2
2
2.6
6
9.5
--
--
Decline to answer
1
0.3
61
0.2
0
0
1
0.3
0
0
3
0.6
0
0
1
0.5
31
0.1
0
0
0
0
0
0
3
1.2
0
0
0
0
16
0.2
0
0
0
0
0
0
0
0
0
0
N/A
N/A
14
0.2
0
0
1
1.1
0
0
0
0
0
0
0
0
18
0.1
0
0
0
0
0
0
1
0.7
0
0
1
1.8
20
0.2
0
0
0
0
0
0
2
1.5
0
0
0
0
37
0.2
0
0
0
0
0
0
2
0.8
0
0
1
0.5
23
0.1
0
0
1
0.6
0
0
1
0.4
0
0
1
0.5
40
0.1
0
0
0
0
0
0
1
0.3
0
0
0
0
20
0.2
0
0
1
2.0
0
0
2
1.7
0
0
0
0
7
0.2
0
0
1
4.2
0
0
1
2.4
0
0
0
0
13
0.3
0
0
0
0
0
0
1
1.3
0
0
--
--
Not applicable
7
2.1
1058
2.9
5
1.9
7
2.3
18
3.3
9
1.9
9
2.3
3
1.6
319
1.5
3
1.5
4
2.5
8
3.0
1
0.4
3
1.5
4
3.0
141
2.0
1
1.6
1
2.2
4
4.5
0
0
1
1.3
N/A
N/A
598
7.0
1
6.7
2
2.1
6
3.1
8
5.5
5
4.4
2
1.4
194
1.7
1
1.0
2
3.1
2
1.7
1
0.7
4
3.9
1
1.8
224
2.1
2
2.5
2
2.1
10
4.9
3
2.2
0
0
0
0
439
2.3
2
1.4
2
1.4
2
0.8
2
0.8
6
3.2
7
3.8
616
3.5
3
2.4
5
3.2
16
5.2
7
3.0
3
1.5
3
1.5
827
3.0
2
1.2
7
2.8
17
3.8
7
1.9
8
2.8
4
3.1
231
2.6
3
3.0
0
0
1
1.0
2
1.7
1
0.9
2
3.1
122
3.2
1
3.3
0
0
1
2.6
0
0
1
2.4
2
3.2
109
2.2
2
2.9
0
0
0
0
2
2.6
0
0
Q90E
Library resources
Very satisfied
64
19.4
9920
26.9
8
3.0
81
27.1
177
32.3
124
25.9
100
25.4
31
16.0
5258
25.0
5
2.6
44
27.7
76
28.7
65
26.1
51
25.5
33
24.4
1667
23.1
2
3.3
9
19.6
20
22.7
23
27.1
11
13.9
N/A
N/A
2995
35.0
1
6.7
28
29.8
81
41.5
36
24.8
38
33.3
19
13.8
3233
27.6
1
1.0
20
31.2
37
31.4
40
28.8
22
21.1
13
22.8
2603
24.1
4
5.1
25
26.3
70
34.5
32
23.9
29
29.3
24
16.8
4785
24.8
3
2.1
31
22.5
65
27.3
56
22.8
38
20.0
40
21.7
5109
29.3
5
4.0
49
31.0
112
36.1
68
29.2
62
30.7
42
20.8
7780
27.8
3
1.7
66
26.5
152
34.1
84
23.3
80
27.8
22
17.3
2120
24.2
5
5.0
15
30.0
25
25.0
40
33.6
20
19.1
11
16.9
752
19.9
1
3.3
4
16.7
5
13.2
11
26.2
1
2.4
11
17.7
1368
27.5
4
5.8
11
42.3
20
32.3
29
37.7
19
30.2
--
--
Satisfied
168
51.1
17352
47.1
88
32.5
163
54.5
252
46.0
254
53.0
192
48.9
103
53.1
10121
48.1
65
33.3
85
53.5
129
48.7
135
54.2
103
51.5
65
48.1
3231
44.8
17
27.9
23
50.0
44
50.0
40
47.1
39
49.4
N/A
N/A
4000
46.8
6
40.0
55
58.5
79
40.5
79
54.5
50
43.9
81
58.7
5575
47.6
28
28.6
31
48.4
46
39.0
77
55.4
56
53.9
22
38.6
5184
48.0
27
34.2
53
55.8
99
48.8
72
53.7
48
48.5
72
50.4
9224
47.9
50
34.7
79
57.2
111
46.6
142
57.7
98
51.6
96
52.2
8092
46.4
37
29.6
82
51.9
141
45.5
112
48.1
93
46.0
97
48.0
13273
47.5
58
33.7
135
54.2
201
45.1
199
55.3
143
49.6
71
55.9
4042
46.1
30
30.3
28
56.0
51
51.0
55
46.2
49
46.7
39
60.0
1811
47.8
6
20.0
13
54.2
22
57.9
24
57.1
21
50.0
32
51.6
2231
44.9
24
34.8
15
57.7
29
46.8
31
40.3
28
44.4
--
--
Neither satisfied nor dissatisfied
53
16.1
5306
14.4
80
29.5
27
9.0
71
13.0
63
13.2
58
14.8
34
17.5
3224
15.3
59
30.3
15
9.4
37
14.0
34
13.7
27
13.5
19
14.1
1181
16.4
18
29.5
6
13.0
14
15.9
13
15.3
16
20.2
N/A
N/A
901
10.5
3
20.0
6
6.4
20
10.3
16
11.0
15
13.2
21
15.2
1744
14.9
32
32.6
6
9.4
21
17.8
15
10.8
16
15.4
12
21.1
1636
15.1
24
30.4
9
9.5
22
10.8
20
14.9
13
13.1
27
18.9
3028
15.7
44
30.6
14
10.1
38
16.0
30
12.2
28
14.7
26
14.1
2266
13.0
35
28.0
13
8.2
33
10.7
33
14.2
30
14.8
34
16.8
3870
13.8
50
29.1
24
9.6
55
12.3
49
13.6
35
12.2
19
15.0
1419
16.2
30
30.3
3
6.0
15
15.0
14
11.8
23
21.9
9
13.8
710
18.7
11
36.7
3
12.5
5
13.2
3
7.1
12
28.6
10
16.1
709
14.3
19
27.5
0
0
10
16.1
11
14.3
11
17.5
--
--
Dissatisfied
30
9.1
2510
6.8
55
20.3
17
5.7
30
5.5
19
4.0
29
7.4
16
8.2
1558
7.4
38
19.5
11
6.9
16
6.0
9
3.6
13
6.5
14
10.4
717
9.9
13
21.3
5
10.9
7
8.0
7
8.2
11
13.9
N/A
N/A
235
2.8
4
26.7
1
1.1
7
3.6
3
2.1
5
4.4
11
8.0
733
6.3
23
23.5
4
6.2
10
8.5
5
3.6
7
6.7
6
10.5
861
8.0
13
16.5
7
7.4
7
3.5
5
3.7
6
6.1
12
8.4
1294
6.7
28
19.4
6
4.3
14
5.9
9
3.7
14
7.4
17
9.2
1206
6.9
27
21.6
11
7.0
16
5.2
10
4.3
15
7.4
19
9.4
1810
6.5
36
20.9
16
6.4
22
4.9
14
3.9
21
7.3
11
8.7
694
7.9
19
19.2
1
2.0
7
7.0
5
4.2
8
7.6
4
6.2
303
8.0
7
23.3
1
4.2
5
13.2
0
0
5
11.9
7
11.3
391
7.9
12
17.4
0
0
2
3.2
5
6.5
3
4.8
--
--
Very dissatisfied
8
2.4
901
2.5
35
12.9
8
2.7
9
1.6
3
0.6
4
1.0
7
3.6
584
2.8
24
12.3
3
1.9
4
1.5
1
0.4
3
1.5
1
0.7
260
3.6
11
18.0
3
6.5
2
2.3
1
1.2
1
1.3
N/A
N/A
57
0.7
0
0
2
2.1
3
1.5
1
0.7
0
0
4
2.9
243
2.1
11
11.2
2
3.1
3
2.5
0
0
1
1.0
3
5.3
346
3.2
10
12.7
1
1.1
2
1.0
1
0.8
2
2.0
4
2.8
471
2.4
17
11.8
6
4.3
4
1.7
0
0
4
2.1
3
1.6
428
2.5
18
14.4
2
1.3
5
1.6
3
1.3
0
0
6
3.0
585
2.1
22
12.8
6
2.4
7
1.6
3
0.8
2
0.7
2
1.6
312
3.6
13
13.1
2
4.0
2
2.0
0
0
2
1.9
1
1.5
130
3.4
3
10.0
2
8.3
1
2.6
0
0
2
4.8
1
1.6
182
3.7
10
14.5
0
0
1
1.6
0
0
0
0
--
--
Decline to answer
1
0.3
119
0.3
0
0
0
0
2
0.4
3
0.6
0
0
0
0
51
0.2
0
0
0
0
0
0
3
1.2
0
0
1
0.7
32
0.4
0
0
0
0
0
0
0
0
0
0
N/A
N/A
36
0.4
0
0
0
0
2
1.0
0
0
0
0
0
0
29
0.2
0
0
0
0
0
0
1
0.7
0
0
0
0
35
0.3
0
0
0
0
1
0.5
2
1.5
0
0
1
0.7
68
0.3
0
0
0
0
1
0.4
2
0.8
0
0
0
0
50
0.3
0
0
0
0
1
0.3
1
0.4
0
0
1
0.5
91
0.3
0
0
0
0
2
0.5
1
0.3
0
0
0
0
26
0.3
0
0
0
0
0
0
2
1.7
0
0
0
0
8
0.2
0
0
0
0
0
0
1
2.4
0
0
0
0
18
0.4
0
0
0
0
0
0
1
1.3
0
0
--
--
Not applicable
5
1.5
702
1.9
5
1.9
3
1.0
7
1.3
13
2.7
10
2.5
3
1.6
256
1.2
4
2.0
1
0.6
3
1.1
2
0.8
3
1.5
2
1.5
124
1.7
0
0
0
0
1
1.1
1
1.2
1
1.3
N/A
N/A
322
3.8
1
6.7
2
2.1
3
1.5
10
6.9
6
5.3
2
1.4
161
1.4
3
3.1
1
1.6
1
0.8
1
0.7
2
1.9
1
1.8
138
1.3
1
1.3
0
0
2
1.0
2
1.5
1
1.0
3
2.1
408
2.1
2
1.4
2
1.4
5
2.1
7
2.9
8
4.2
2
1.1
293
1.7
3
2.4
1
0.6
2
0.7
6
2.6
2
1.0
3
1.5
553
2.0
3
1.7
2
0.8
7
1.6
10
2.8
7
2.4
2
1.6
148
1.7
2
2.0
1
2.0
0
0
3
2.5
3
2.9
1
1.5
75
2.0
2
6.7
1
4.2
0
0
3
7.1
1
2.4
1
1.6
73
1.5
0
0
0
0
0
0
0
0
2
3.2
Q90F
Computing and technical support
Very satisfied
47
14.3
7193
19.5
9
3.3
79
26.4
118
21.5
101
21.1
75
19.1
23
11.9
3623
17.2
8
4.1
44
27.7
55
20.8
46
18.5
35
17.5
24
17.8
1246
17.3
1
1.6
12
26.1
16
18.2
21
24.7
9
11.4
N/A
N/A
2324
27.2
0
0
23
24.5
47
24.1
34
23.4
31
27.2
15
10.9
2284
19.5
2
2.0
19
29.7
26
22.0
23
16.6
21
20.2
8
14.0
1750
16.2
5
6.3
25
26.3
41
20.2
30
22.4
15
15.2
19
13.3
3673
19.1
5
3.5
36
26.1
52
21.9
44
17.9
31
16.3
28
15.2
3505
20.1
4
3.2
43
27.2
66
21.3
57
24.5
44
21.8
32
15.8
5635
20.1
5
2.9
65
26.1
97
21.8
72
20.0
60
20.8
15
11.8
1543
17.6
4
4.0
14
28.0
21
21.0
29
24.4
15
14.3
10
15.4
583
15.4
1
3.3
4
16.7
5
13.2
10
23.8
2
4.8
5
8.1
960
19.3
3
4.3
10
38.5
16
25.8
19
24.7
13
20.6
--
--
Satisfied
122
37.1
16182
44.0
66
24.4
150
50.2
244
44.5
233
48.6
188
47.8
71
36.6
9157
43.5
46
23.6
77
48.4
114
43.0
113
45.4
98
49.0
51
37.8
3076
42.6
14
22.9
20
43.5
43
48.9
37
43.5
34
43.0
N/A
N/A
3949
46.2
6
40.0
53
56.4
87
44.6
83
57.2
56
49.1
60
43.5
5187
44.3
24
24.5
33
51.6
55
46.6
71
51.1
47
45.2
12
21.1
4600
42.6
17
21.5
44
46.3
85
41.9
56
41.8
50
50.5
58
40.6
8616
44.7
37
25.7
69
50.0
106
44.5
114
46.3
93
49.0
64
34.8
7531
43.2
28
22.4
78
49.4
138
44.5
119
51.1
94
46.5
75
37.1
12302
44.0
43
25.0
125
50.2
195
43.7
180
50.0
135
46.9
47
37.0
3850
43.9
23
23.2
25
50.0
48
48.0
53
44.5
53
50.5
22
33.9
1719
45.4
6
20.0
15
62.5
20
52.6
20
47.6
23
54.8
25
40.3
2131
42.9
17
24.6
10
38.5
28
45.2
33
42.9
30
47.6
--
--
Neither satisfied nor dissatisfied
79
24.0
6154
16.7
51
18.8
33
11.0
81
14.8
69
14.4
71
18.1
47
24.2
3696
17.6
37
19.0
20
12.6
40
15.1
44
17.7
34
17.0
32
23.7
1304
18.1
11
18.0
5
10.9
13
14.8
11
12.9
22
27.9
N/A
N/A
1154
13.5
3
20.0
8
8.5
28
14.4
14
9.7
15
13.2
35
25.4
1955
16.7
17
17.4
7
10.9
20
16.9
21
15.1
19
18.3
13
22.8
1958
18.1
18
22.8
13
13.7
30
14.8
23
17.2
18
18.2
34
23.8
3341
17.3
28
19.4
12
8.7
43
18.1
41
16.7
40
21.1
45
24.5
2798
16.0
23
18.4
21
13.3
38
12.3
28
12.0
31
15.3
41
20.3
4570
16.3
32
18.6
28
11.2
65
14.6
53
14.7
53
18.4
38
29.9
1561
17.8
19
19.2
5
10.0
16
16.0
16
13.4
18
17.1
19
29.2
733
19.4
8
26.7
2
8.3
6
15.8
6
14.3
8
19.1
19
30.6
828
16.6
11
15.9
3
11.5
10
16.1
10
13.0
10
15.9
--
--
Dissatisfied
57
17.3
5040
13.7
81
29.9
30
10.0
73
13.3
45
9.4
47
12.0
37
19.1
3141
14.9
59
30.3
17
10.7
40
15.1
27
10.8
27
13.5
20
14.8
1092
15.1
19
31.1
6
13.0
11
12.5
8
9.4
11
13.9
N/A
N/A
807
9.4
3
20.0
7
7.5
22
11.3
10
6.9
9
7.9
22
15.9
1565
13.4
30
30.6
4
6.2
11
9.3
11
7.9
14
13.5
14
24.6
1734
16.1
23
29.1
13
13.7
35
17.2
17
12.7
13
13.1
21
14.7
2475
12.8
42
29.2
16
11.6
26
10.9
25
10.2
21
11.1
35
19.0
2555
14.7
38
30.4
14
8.9
47
15.2
20
8.6
26
12.9
36
17.8
3852
13.8
52
30.2
27
10.8
67
15.0
37
10.3
34
11.8
21
16.5
1176
13.4
29
29.3
3
6.0
5
5.0
8
6.7
13
12.4
11
16.9
490
12.9
11
36.7
1
4.2
2
5.3
1
2.4
6
14.3
10
16.1
686
13.8
18
26.1
2
7.7
3
4.8
7
9.1
7
11.1
--
--
Very dissatisfied
19
5.8
1989
5.4
63
23.2
7
2.3
28
5.1
23
4.8
11
2.8
13
6.7
1300
6.2
44
22.6
1
0.6
14
5.3
13
5.2
6
3.0
6
4.4
454
6.3
16
26.2
3
6.5
4
4.5
7
8.2
3
3.8
N/A
N/A
235
2.8
3
20.0
3
3.2
10
5.1
3
2.1
2
1.8
4
2.9
642
5.5
24
24.5
1
1.6
6
5.1
9
6.5
3
2.9
9
15.8
698
6.5
16
20.2
0
0
10
4.9
5
3.7
3
3.0
10
7.0
1044
5.4
32
22.2
5
3.6
9
3.8
16
6.5
4
2.1
9
4.9
934
5.3
31
24.8
2
1.3
19
6.1
7
3.0
7
3.5
15
7.4
1430
5.1
39
22.7
4
1.6
20
4.5
15
4.2
5
1.7
4
3.1
554
6.3
24
24.2
3
6.0
8
8.0
8
6.7
6
5.7
1
1.5
230
6.1
4
13.3
2
8.3
4
10.5
3
7.1
3
7.1
3
4.8
324
6.5
20
29.0
1
3.9
4
6.5
5
6.5
3
4.8
--
--
Decline to answer
0
0
72
0.2
0
0
0
0
1
0.2
4
0.8
0
0
0
0
41
0.2
0
0
0
0
0
0
4
1.6
0
0
0
0
16
0.2
0
0
0
0
0
0
0
0
0
0
N/A
N/A
15
0.2
0
0
0
0
1
0.5
0
0
0
0
0
0
26
0.2
0
0
0
0
0
0
2
1.4
0
0
0
0
21
0.2
0
0
0
0
0
0
2
1.5
0
0
0
0
45
0.2
0
0
0
0
0
0
3
1.2
0
0
0
0
26
0.1
0
0
0
0
1
0.3
1
0.4
0
0
0
0
48
0.2
0
0
0
0
1
0.2
1
0.3
0
0
0
0
23
0.3
0
0
0
0
0
0
3
2.5
0
0
0
0
9
0.2
0
0
0
0
0
0
2
4.8
0
0
0
0
14
0.3
0
0
0
0
0
0
1
1.3
0
0
--
--
Not applicable
5
1.5
180
0.5
1
0.4
0
0
3
0.6
4
0.8
1
0.2
3
1.6
94
0.5
1
0.5
0
0
2
0.8
2
0.8
0
0
2
1.5
24
0.3
0
0
0
0
1
1.1
1
1.2
0
0
N/A
N/A
62
0.7
0
0
0
0
0
0
1
0.7
1
0.9
2
1.4
59
0.5
1
1.0
0
0
0
0
2
1.4
0
0
1
1.8
42
0.4
0
0
0
0
2
1.0
1
0.8
0
0
1
0.7
84
0.4
0
0
0
0
2
0.8
3
1.2
1
0.5
3
1.6
95
0.5
1
0.8
0
0
1
0.3
1
0.4
0
0
3
1.5
125
0.5
1
0.6
0
0
1
0.2
2
0.6
1
0.3
2
1.6
54
0.6
0
0
0
0
2
2.0
2
1.7
0
0
2
3.1
25
0.7
0
0
0
0
1
2.6
0
0
0
0
0
0
29
0.6
0
0
0
0
1
1.6
2
2.6
0
0
Q90H
Clerical/administrative support
Very satisfied
45
13.7
6971
18.9
13
4.8
77
25.8
146
26.6
108
22.6
58
14.8
24
12.4
3358
15.9
7
3.6
38
23.9
60
22.6
44
17.7
24
12.0
21
15.6
1416
19.6
4
6.6
13
28.3
20
22.7
23
27.1
8
10.1
N/A
N/A
2197
25.7
2
13.3
26
27.7
66
33.9
41
28.3
26
22.8
14
10.1
1973
16.8
3
3.1
20
31.2
31
26.3
24
17.3
13
12.5
10
17.5
1705
15.8
4
5.1
19
20.0
49
24.1
26
19.4
12
12.1
20
14.0
3699
19.2
5
3.5
36
26.1
55
23.1
51
20.7
26
13.7
24
13.0
3257
18.7
8
6.4
41
25.9
91
29.4
57
24.5
32
15.8
28
13.9
5449
19.5
7
4.1
59
23.7
123
27.6
75
20.8
49
17.0
17
13.4
1506
17.2
6
6.1
18
36.0
23
23.0
33
27.7
9
8.6
7
10.8
554
14.6
0
0
7
29.2
5
13.2
10
23.8
0
0
10
16.1
952
19.1
6
8.7
11
42.3
18
29.0
23
29.9
9
14.3
--
--
Satisfied
113
34.4
13699
37.2
35
12.9
118
39.5
220
40.1
187
39.0
132
33.6
68
35.0
7559
35.9
21
10.8
53
33.3
102
38.5
91
36.5
68
34.0
45
33.3
2705
37.5
12
19.7
21
45.6
38
43.2
32
37.6
23
29.1
N/A
N/A
3435
40.2
2
13.3
44
46.8
80
41.0
64
44.1
41
36.0
59
42.8
4274
36.5
7
7.1
20
31.2
47
39.8
47
33.8
38
36.5
9
15.8
3861
35.7
8
10.1
32
33.7
80
39.4
50
37.3
30
30.3
52
36.4
7521
39.0
18
12.5
58
42.0
107
45.0
103
41.9
68
35.8
61
33.1
6157
35.3
17
13.6
57
36.1
113
36.5
84
36.0
63
31.2
64
31.7
10483
37.5
24
13.9
104
41.8
177
39.7
147
40.8
99
34.4
49
38.6
3191
36.4
11
11.1
14
28.0
42
42.0
40
33.6
33
31.4
29
44.6
1452
38.3
3
10.0
8
33.3
20
52.6
14
33.3
18
42.9
20
32.3
1739
35.0
8
11.6
6
23.1
22
35.5
26
33.8
15
23.8
--
--
Neither satisfied nor dissatisfied
61
18.5
6284
17.1
49
18.1
40
13.4
81
14.8
90
18.8
81
20.6
38
19.6
3815
18.1
35
17.9
25
15.7
41
15.5
55
22.1
40
20.0
23
17.0
1236
17.1
11
18.0
8
17.4
15
17.1
18
21.2
18
22.8
N/A
N/A
1233
14.4
3
20.0
7
7.5
25
12.8
17
11.7
23
20.2
26
18.8
2105
18.0
19
19.4
8
12.5
21
17.8
37
26.6
24
23.1
13
22.8
1927
17.8
16
20.2
17
17.9
27
13.3
25
18.7
15
15.2
26
18.2
3375
17.5
35
24.3
19
13.8
38
16.0
51
20.7
40
21.1
35
19.0
2891
16.6
14
11.2
21
13.3
43
13.9
39
16.7
41
20.3
42
20.8
4611
16.5
33
19.2
31
12.4
69
15.5
67
18.6
63
21.9
19
15.0
1653
18.9
16
16.2
9
18.0
12
12.0
23
19.3
18
17.1
12
18.5
786
20.7
5
16.7
3
12.5
3
7.9
10
23.8
7
16.7
7
11.3
867
17.4
11
15.9
6
23.1
9
14.5
13
16.9
11
17.5
--
--
Dissatisfied
59
17.9
6276
17.1
81
29.9
49
16.4
61
11.1
64
13.4
69
17.6
34
17.5
4018
19.1
59
30.3
33
20.8
41
15.5
40
16.1
38
19.0
25
18.5
1180
16.4
18
29.5
3
6.5
6
6.8
10
11.8
17
21.5
N/A
N/A
1078
12.6
4
26.7
13
13.8
14
7.2
14
9.7
14
12.3
22
15.9
2159
18.4
35
35.7
11
17.2
13
11.0
24
17.3
17
16.4
12
21.1
2092
19.4
20
25.3
22
23.2
30
14.8
18
13.4
22
22.2
27
18.9
2980
15.5
43
29.9
17
12.3
23
9.7
32
13.0
32
16.8
32
17.4
3275
18.8
37
29.6
32
20.2
38
12.3
32
13.7
37
18.3
36
17.8
4829
17.3
51
29.6
43
17.3
50
11.2
51
14.2
44
15.3
23
18.1
1432
16.4
30
30.3
6
12.0
11
11.0
13
10.9
25
23.8
11
16.9
578
15.2
11
36.7
4
16.7
6
15.8
5
11.9
6
14.3
12
19.4
854
17.2
19
27.5
2
7.7
5
8.1
8
10.4
19
30.2
--
--
Very dissatisfied
46
14.0
2946
8.0
88
32.5
12
4.0
32
5.8
17
3.5
47
12.0
26
13.4
1975
9.4
69
35.4
8
5.0
16
6.0
11
4.4
28
14.0
20
14.8
561
7.8
15
24.6
1
2.2
8
9.1
2
2.4
13
16.5
N/A
N/A
410
4.8
4
26.7
3
3.2
8
4.1
4
2.8
6
5.3
14
10.1
1019
8.7
30
30.6
3
4.7
4
3.4
4
2.9
11
10.6
12
21.1
1057
9.8
31
39.2
5
5.3
14
6.9
8
6.0
19
19.2
15
10.5
1402
7.3
42
29.2
7
5.1
12
5.0
4
1.6
21
11.1
30
16.3
1533
8.8
45
36.0
5
3.2
20
6.5
13
5.6
26
12.9
31
15.3
2167
7.8
52
30.2
9
3.6
23
5.2
12
3.3
28
9.7
15
11.8
769
8.8
36
36.4
3
6.0
8
8.0
5
4.2
19
18.1
5
7.7
312
8.2
11
36.7
2
8.3
3
7.9
2
4.8
11
26.2
10
16.1
457
9.2
25
36.2
1
3.9
5
8.1
3
3.9
8
12.7
--
--
Decline to answer
0
0
107
0.3
2
0.7
1
0.3
2
0.4
4
0.8
0
0
0
0
54
0.3
2
1.0
0
0
1
0.4
4
1.6
0
0
0
0
24
0.3
0
0
0
0
0
0
0
0
0
0
N/A
N/A
29
0.3
0
0
1
1.1
1
0.5
0
0
0
0
0
0
37
0.3
2
2.0
0
0
0
0
2
1.4
0
0
0
0
20
0.2
0
0
0
0
1
0.5
2
1.5
0
0
0
0
57
0.3
0
0
1
0.7
0
0
3
1.2
0
0
0
0
49
0.3
2
1.6
0
0
2
0.7
1
0.4
0
0
0
0
74
0.3
2
1.2
1
0.4
1
0.2
2
0.6
0
0
0
0
32
0.4
0
0
0
0
1
1.0
2
1.7
0
0
0
0
14
0.4
0
0
0
0
0
0
1
2.4
0
0
0
0
18
0.4
0
0
0
0
1
1.6
1
1.3
0
0
--
--
Not applicable
5
1.5
527
1.4
3
1.1
2
0.7
6
1.1
9
1.9
6
1.5
4
2.1
273
1.3
2
1.0
2
1.3
4
1.5
4
1.6
2
1.0
1
0.7
90
1.2
1
1.6
0
0
1
1.1
0
0
0
0
N/A
N/A
164
1.9
0
0
0
0
1
0.5
5
3.5
4
3.5
3
2.2
151
1.3
2
2.0
2
3.1
2
1.7
1
0.7
1
1.0
1
1.8
141
1.3
0
0
0
0
2
1.0
5
3.7
1
1.0
3
2.1
244
1.3
1
0.7
0
0
3
1.3
2
0.8
3
1.6
2
1.1
282
1.6
2
1.6
2
1.3
3
1.0
7
3.0
3
1.5
1
0.5
349
1.2
3
1.7
2
0.8
3
0.7
6
1.7
5
1.7
4
3.1
178
2.0
0
0
0
0
3
3.0
3
2.5
1
0.9
1
1.5
93
2.5
0
0
0
0
1
2.6
0
0
0
0
3
4.8
85
1.7
0
0
0
0
2
3.2
3
3.9
1
1.6
Q92A
Support from non-physician clinical staff
Very satisfied
N<5
N<5
68
9.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
19
9.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
7.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
40
9.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
13
10.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
10.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
9.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
47
9.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
54
9.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
14
10.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
13
13.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
251
34.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
76
37.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
46
37.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
129
31.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
53
43.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
50
25.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
95
41.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
156
31.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
198
33.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
53
40.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
12
32.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
41
43.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
101
13.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
22
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
18
14.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
61
15.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
11.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
14.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
43
18.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
57
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
78
13.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
23
17.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
9
24.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
14
14.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
70
9.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
12.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
4.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
39
9.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
32
16.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
24
10.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
46
9.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
60
10.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
7.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
5
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
5.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
32
4.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
4.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
16
4.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
5.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
5.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
6.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
17
3.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
25
4.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
6
4.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
4.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
8
1.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
1.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
1.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
0.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
1.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
199
27.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
46
22.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
38
31.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
115
28.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
24
19.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
57
28.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
31
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
167
33.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
173
29.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
25
18.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
8
21.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
17
17.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92B
Opportunities for physician input in management decisions
Very satisfied
N<5
N<5
49
6.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
4.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
4.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
35
8.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
4.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
7.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
9.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
28
5.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
5.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
14
10.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
3
8.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
11
11.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
141
19.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
40
19.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
32
26.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
69
17.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
21.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
34
17.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
63
27.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
78
15.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
113
19.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
28
21.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
11
29.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
17
17.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
104
14.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
37
18.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
55
13.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
24
19.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
30
15.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
45
19.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
58
11.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
84
14.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
20
15.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
5
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
15
15.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
75
10.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
13.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
36
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
17.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
12.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
45
9.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
58
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
16
12.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
6
16.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
10.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
37
5.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
7.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
3.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
18
4.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
6.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
7.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
6.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
22
4.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
30
5.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
7
5.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
5.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
14
1.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
7
1.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
2.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
2
1.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
2
2.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
309
42.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
71
35.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
54
44.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
184
45.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
36
29.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
81
40.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
55
23.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
253
51.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
263
44.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
45
34.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
10
27.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
35
36.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92C
Communication about financial status of clin location
Very satisfied
N<5
N<5
24
3.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
18
4.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
4.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
3.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
18
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
6
4.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
6
6.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
98
13.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
17.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
48
11.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
22
17.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
24
12.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
43
18.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
55
11.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
79
13.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
19
14.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
3
8.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
16
16.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
120
16.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
37
18.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
19
15.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
64
15.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
21.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
34
17.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
52
22.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
67
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
97
16.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
22
16.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
6
16.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
16
16.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
74
10.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
19
9.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
13.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
39
9.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
10.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
30
13.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
43
8.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
59
9.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
15
11.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
5
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
10.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
17
2.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
3.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
9
2.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
4.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
4.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
3.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
3.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
3
3.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
20
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
3.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
2.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
2.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
17
2.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
3
2.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
3
3.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
376
51.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
95
46.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
65
53.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
216
53.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
53
43.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
98
49.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
82
35.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
293
59.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
313
52.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
62
47.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
21
56.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
41
43.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92D
Teamwork between physicians and staff
Very satisfied
N<5
N<5
92
12.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
8.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
62
15.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
13.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
31
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
61
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
71
11.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
21
15.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
17
17.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
244
33.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
72
35.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
52
42.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
120
29.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
47
38.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
56
28.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
95
41.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
148
29.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
197
33.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
47
35.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
17
46.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
30
31.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
105
14.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
17.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
9.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
59
14.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
13.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
43
21.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
46
20.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
58
11.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
82
13.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
22
16.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
7
18.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
15
15.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
50
6.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
18
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
6.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
24
5.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
8.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
8.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
17
7.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
33
6.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
44
7.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
6
4.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
5.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
14
1.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
1.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
2.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
1.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
3.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
3
3.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
10
1.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
1.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
7
1.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
1.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
1.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
0.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
1.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
214
29.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
53
26.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
39
32.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
122
30.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
30
24.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
52
26.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
36
15.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
177
35.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
182
30.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
31
23.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
7
18.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
24
25.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92E
Responsiveness to physicians requests
Very satisfied
N<5
N<5
42
5.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
3.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
27
6.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
4.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
7.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
7.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
5.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
32
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
7.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
9
9.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
143
19.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
39
19.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
17.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
83
20.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
21.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
33
16.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
63
27.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
79
16.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
113
19.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
30
22.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
11
29.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
19
20.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
114
15.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
39
19.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
25
20.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
50
12.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
21.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
14.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
53
23.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
61
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
85
14.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
28
21.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
10
27.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
18
18.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
57
7.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
19
9.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
6.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
30
7.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
11.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
10.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
34
6.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
48
8.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
9
6.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
5.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
25
3.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
3.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
4.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
7.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
4.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
2.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
3.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
3.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
4.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
11
1.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
1.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
1.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
1.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
1.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
0.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
1.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
337
46.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
80
39.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
58
47.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
199
49.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
44
35.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
85
42.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
62
27.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
274
55.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
287
48.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
49
37.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
10
27.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
39
41.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92F
Space for clinical practice
Very satisfied
N<5
N<5
84
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
16.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
44
10.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
11.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
10.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
34
14.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
50
10.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
72
12.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
12
9.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
8
8.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
245
33.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
75
37.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
28.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
135
33.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
41
33.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
75
37.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
89
38.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
155
31.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
180
30.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
65
49.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
19
51.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
46
48.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
89
12.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
25
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
16.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
44
10.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
12.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
31
15.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
33
14.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
56
11.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
68
11.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
20
15.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
7
18.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
13
13.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
101
13.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
14.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
57
14.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
17.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
24
12.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
15.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
66
13.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
88
14.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
13
9.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
11
11.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
42
5.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
7.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
5.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
20
5.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
13
6.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
19
8.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
22
4.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
5.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
7
5.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
6
6.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
9
1.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
1.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
1.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
1.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
0.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
1.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
159
21.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
17.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
25
20.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
99
24.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
19
15.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
17.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
18
7.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
140
28.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
144
24.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
14
10.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
10.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92G
Availability of supplies for clinical practice
Very satisfied
N<5
N<5
79
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
11.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
42
10.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
13
10.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
25
12.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
30
13.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
49
9.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
64
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
15
11.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
11
11.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
300
41.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
92
45.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
48
39.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
160
39.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
66
53.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
68
34.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
104
45.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
195
39.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
246
41.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
54
40.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
10
27.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
44
46.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
90
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
28
13.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
48
11.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
11.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
17.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
15.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
54
10.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
68
11.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
21
15.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
8
21.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
13
13.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
72
9.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
5.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
13
10.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
47
11.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
4.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
10.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
10.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
48
9.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
52
8.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
19
14.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
7
18.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
12
12.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
26
3.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
4.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
3.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
12
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
5.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
4.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
4.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
3.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
22
3.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
3.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
2
2.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
7
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
1.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
0.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
1.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
155
21.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
35
17.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
23.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
91
22.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
13.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
40
20.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
11.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
129
26.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
137
23.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
18
13.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
6
16.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
12
12.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92H
Quality of equipment for clinical practice
Very satisfied
N<5
N<5
69
9.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
13
6.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
44
10.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
8.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
7.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
11.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
42
8.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
59
9.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
7.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
8
8.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
286
39.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
91
44.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
42
34.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
153
37.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
59
48.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
72
36.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
101
43.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
185
37.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
225
37.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
61
46.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
13
35.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
48
50.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
104
14.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
36
17.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
53
13.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
18.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
36
18.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
40
17.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
63
12.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
81
13.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
23
17.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
11
29.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
12
12.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
98
13.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
12.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
16.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
52
12.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
30
15.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
12.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
68
13.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
79
13.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
17
12.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
5
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
12
12.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
20
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
3.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
5.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
8
3.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
2.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
6
4.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
4.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
8
1.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
1.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
2
1.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
2
2.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
144
19.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
13.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
23.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
88
21.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
39
19.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
10.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
121
24.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
131
22.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
13
9.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
9
9.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92I
Ability to provide high quality care
Very satisfied
N<5
N<5
129
17.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
39
19.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
18
14.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
72
17.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
29
23.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
31
15.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
46
20.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
83
16.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
107
18.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
22
16.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
18
18.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
292
40.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
84
41.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
45
36.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
163
40.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
53
43.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
79
39.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
104
45.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
187
37.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
232
39.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
60
45.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
20
54.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
40
42.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
101
13.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
32
15.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
18
14.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
51
12.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
13.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
41
20.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
34
14.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
67
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
75
12.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
25
18.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
8
21.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
17
17.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
46
6.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
7.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
8.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
21
5.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
8.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
7.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
19
8.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
5.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
41
6.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
3.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
5.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
17
2.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
9
2.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
2.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
6
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
3.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
1.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
3.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
4.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
10
1.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
1
0.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
5
1.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
1.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
1.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
0.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
1.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
134
18.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
24
11.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
22.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
83
20.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
9
7.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
18
7.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
115
23.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
119
20.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
14
10.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
10.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92J
Functioning of clinical location
Very satisfied
N<5
N<5
90
12.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
24
11.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
11
9.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
55
13.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
12.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
23
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
11.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
63
12.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
72
12.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
18
13.6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
4
10.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
14
14.7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
275
37.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
76
37.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
46
37.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
153
37.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
48
39.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
74
37.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
98
42.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
176
35.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
217
36.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
58
43.9
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
16
43.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
42
44.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
137
18.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
45
22.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
17.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
71
17.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
21.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
47
23.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
45
19.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
92
18.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
113
19.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
24
18.2
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
9
24.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
15
15.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
56
7.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
21
10.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
11.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
21
5.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
15
12.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
8.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
28
12.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
28
5.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
48
8.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
8
6.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
2
5.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
6
6.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
25
3.4
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
3.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
3
2.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
15
3.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
4.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
5.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
10
4.3
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
14
2.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
16
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
8
6.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
1
2.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
7
7.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
8
1.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
4
2.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
4
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
2
0.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
5
1.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
7
1.2
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
0.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
0
0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
1
1.1
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
138
18.9
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
26
12.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
27
22.1
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
85
21.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
12
9.8
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
28
14.0
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
20
8.7
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
117
23.6
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
122
20.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
15
11.4
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
5
13.5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
10
10.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
 
Last Updated Oct 23, 2020