Students and Parents

student with parents

This section connects students and parents to important deadlines and answers to your questions regarding student fees, student ID cards, tax credits and more.

You can also access your account, set up an authorized user account for your parent(s), and find out about student privacy laws.

Bursar's Office

Contact Us

Urgent inquiries:
Phone: 408-924-1601
Monday - Friday 9:00 a.m. - 4:00 p.m.

Live Chat:
ChatBot available for questions 24/7

Non-urgent inquiries:
Email: bursar@sjsu.edu
Response time is one to three business days.

Depository Box:
Deposits can be placed in the depository box at the Student Services Center and is located to the right of the main doors.

Visit Office

Mailing Address:
SJSU Bursar's Office
One Washington Square,
San José, CA 95192-0138

Visit In-Person:
Bursar's Office is in the Student Services Center (SSC), on the ground floor of the North Garage, (corner of 9th and San Fernando Streets).

To talk to a Bursar’s Office staff member in person, join the queue online. You will be notified by text as your turn approaches.
Monday - Friday
8:00 a.m. - 5:00 p.m.