Residential Mailroom Information

Mailroom Location

The mailroom for residents is located on the ground floor Joe West Hall

Mailroom Hours (Starting August 15th)

Monday through Friday: 2pm-7pm
Saturday: 12pm-5pm
Sunday: Closed

How to Address Your Mail

If not addressed completely, you will not receive your mail, and it will be returned to the sender.

Your box number is your ROOM NUMBER.

Please use the building abbreviation with the room number (for example, WT 300 or CVA 321)

Name (complete full name, no nicknames)
375 S. 9th Street, Box # _ _ _ _
San Jose, CA 95112

CVA Residents ONLY

Name (complete full name, no nicknames)
380 S. 9th Street, Box # _ _ _
San Jose, CA 95112

SVP Residents ONLY

Name (complete full name, no nicknames)
184 S. Market Street, Box # _ _ _
San Jose, CA 95113

International House Residents ONLY

Name (complete full name, no nicknames)
360 S. 11th Street, Box # _ _ _
San Jose, CA 95112

Mailbox Combinations

You can access your mailbox combination on the Housing portal.  

Please log in using your SJSU ID number and your SJSUOne password to retrieve your mailbox combination. If you cannot access your mailbox combination, please contact or visit the Housing office for assistance, located on the 2nd floor of Campus Village Building B. The mailroom staff in Joe West Hall does not have access to mailbox combinations and will not be able to give it to you.

If your physical mailbox combination lock is not working, please go to the Joe West mailroom, where the mailroom staff can assist you.

ONLY residents in Joe West, CVB and CVA will have mailbox combinations and a physical mailbox to access their mail.

Residents in Washburn, CV2 and CVC will go to the Joe West mailroom to pick up their mail.

Packages

If you are receiving a package through USPS that requires a signature, it will be held at the St. James Post Office located at 105 North 1st Street, and you will receive a tan notification slip in your mailbox. If you prefer to pick up your packages at the mailroom, we recommend notifying your senders to use FedEx, UPS, DHL, or another carrier.

If you have a package waiting at the Joe West mailroom, you will receive an email notification. You can pick it up anytime during our open hours.

Floral Deliveries

If you wish to send flowers to a resident of on-campus housing, please use their complete mailing address (including their box number as described above) and contact phone number. It is important to inform the florist that they must deliver during the Joe West Mailroom open hours (M-F 2pm-7pm, Sat 12pm-5pm).

Letter Mail Forwarding

In order to have your letter mail forwarded, please follow the instructions below. Letter mail will only be forwarded for 3 months or for summer only if you are returning in the fall.

  1. Mail Forwarding form.
  2. Notify your family, friends, SJSU departments, bill collectors, and any other businesses you send mail to, or receive mail from, of your new addres

PLEASE NOTE: We do not forward packages or handle outgoing mail.

Package Pick up Authorization

If you no longer live on campus, and you need someone to pick up your package for you, please fill out this Google Form to authorize someone to pick it up for you. Once we receive this form, your friend may pick up your package and will need to show ID when picking it up.

Package Pick up Authorization Form

Physical Building Address

If you require the actual building addresses they are as follows:

  • CVA, 380 South 9th Street, San José, CA 95112
  • CVB, 350 South 9th Street, San José, CA 95112
  • CVC, 320 South 9th Street, San José, CA 95112
  • CV2, 345 South 9th Street, San José, CA 95112
  • Joe West Hall, 375 South 9th Street, San José, CA 95112
  • Washburn Hall, 385 South 8th Street, San José, CA 95112
  • Spartan Village on the Paseo, 184 S. Market Street, San José, CA 95113
  • International House, 360 S. 11th Street, San José, CA 95112

PLEASE NOTE: The actual building addresses are for deliveries only and are not to be used when mailing letters or packages.

Questions, Comments, Concerns...

If you have questions about your mail, mailbox or packages, please visit the Joe West mailroom during open hours (M-F 2pm-7pm, Sat 12pm-5pm) or email us at uhs-mailroom@sjsu.edu. Or you can contact the Housing Office at (408) 795-5600, or email at uhs-frontdesk@sjsu.edu, Monday through Friday, 9am to 5pm, 2nd floor Campus Village Building B.