Frequently Asked Questions

• Academics & Classes

  • Find answers to all your questions related to Academic & Classes in the Academics & Classes FAQs section. 

• Campus Resources  

  • Find answers to all your questions related to Academic & Classes in the Campus Resources FAQs section. 

• Canvas

  • Canvas is the learning management system used by SJSU. Find answers to all your questions related to Canvas in the Canvas FAQs section.

• Respondus

  • Respondus is a custom browser that locks down the testing environment within the common learning management systems like Canvas. It is commonly used by students for taking their exams online. Find answers to all your questions related to Respondus in the Respondus FAQs section.

• Adobe Creative Cloud

  • Adobe Creative Cloud is a collection of professional Adobe apps free of cost for SJSU students, faculty and staff. Find answers to all your questions related to Adobe in the Adobe Creative Cloud FAQs section.

• Zoom

  • Zoom is used prominently by SJSU for conducting online classes and lectures. It is also used by most of the students for collaborating on their project work in an online learning environment. Find answers to all your questions related to Zoom in the Zoom FAQs section. 

• iClicker

  • iClicker Cloud is used for conducting question-and-answer polling and accurately record results to improve learning outcomes. Find answers to all your questions related to iClicker in the iClicker FAQs section. 

• Criterion

  • Criterion is a reliable writing assessment tool for students. Find answers to all your questions related to Criterion in the Criterion FAQs section. 

eCampus Blog

Check out some interesting reads on a range of trending topics and online learning on our blogsite.

Feedback & Suggestions Form

​If you did not find an answer to your question, email us at ecampus@sjsu.edu.

Download Adobe Reader