Secure Media Disposal

The Secure Media Disposal Service, using an approved data destruction process, is required of all electronic media containing confidential Level 1 or Level 2 information, including:

• Hard drives
• Solid State Drives (SSD),
• Thumb drives
• Cell phones

Refer to the Electronic Data Disposition Standard for more details on this requirement. 

The free device shredding service has the following features

• Industrial Hard Drive Shredder
• Service includes environmentally-conscious separation and recycling of all materials

And meets the following standards: 

• DOD 5220.22-M standard
• HIPAA (Health Insurance Portability and Accountability Act) Compliance
• PCI-DSS (Payment Card Industry Data Security Standard) Compliance
• NSA (National Security Agency)-Certified
• California Senate Bill 1386 Compliance

Hours: M - F, 9 am - 3 pm

• Staff
• Faculty

Cost

Its free for SJSU faculty and staff.

Requirements

• Create or update your list of all devices you will drop off
• Remove device from its computer, enclosure, cage, or caddy
• Place all the devices in a box
• Drop off devices at the Computer Center

Follow these steps:

1. Create or update your list of all the devices that require Secure Media Disposal. This list may be useful in an audit. Departments are required to keep a list of all devices for their records. Include the following information on your list:
   1. Manufacturer and serial number of device being shredded
   2. Tag, manufacturer and serial number of the computer the device came from (where applicable)
   3. Date of destruction or delivery to IT
   4. Choose method of destruction: IT services can destroy your media or you can do it yourself using tools such as DBAN and KillDisk to securely remove the data
2. Remove the device from its computer, enclosure, cage or caddy, if shredding a hard drive. The shredding service only accepts bare drives.
3. Place all the devices in a box. Note:
   • We only accept bare hard drives, USB drives, magnetic tapes, floppy disks, SSDs, CDs, cell phones and tablets
   • We will not accept hard drives that are still in their external enclosures or towers
4. Bring the box to the first floor lobby of the Computer Center and select 4-2345 or 4-2391. Our Staff should be able to assist you any time M - F, 9 am - 3 pm.

Oversight Process

• Our staff will accept delivery of your drives.
• Your drives will be stored in a locked container inside our secured facility until physically destroyed.
• We will maintain a record of serial numbers for all devices destroyed as well as certifications of destruction.

Removing Resources

• DBAN - Hard Drive Eraser & Data Clearing Utility
• KillDisk Hard Drive Sanitation Tool
• Health Information Privacy: Disposal of Protected Health Information

Security Policies

• U.S. Department of Defense: Defense Security Service
• National Industrial Security Program
• National Security Agency/Central Security Service - Media Destruction Guidance
• California Legislative Information: SB-1386 Personal information: privacy
• PCI Security Standards Council

• Secure Media Disposal is a walk-up service provided in the first floor lobby of the Computer Center (also known as the Network Operations Center).
• Select 4-2345 or 4-2391 for assistance.
• Our Staff should be able to assist you any time M - F, 9 am - 3 pm.

You can also submit a help ticket request.